Estonia started with e-Governance is a strategic choice for Estonia to improve the competitiveness of the state and increase the well-being of its people, while implementing hassle free governance.
Citizens can select e-solutions from among a range of public services at a time and place convenient to them, as 99% of public services are now available to citizens as e-services. In most cases there is no need to physically attend the agency providing the service.
The efficiency of e-Government is most clearly expressed in terms of the working time ordinary people and officials save, which would otherwise be spent on bureaucracy and document handling.
The Estonian dream is to have as little state as possible, but as much as is necessary. Thanks to e-solutions, communications with the state are fast and convenient for all, and our country is more effective as a result.
e-Estonia's success relies on a clever infrastructure that has made it possible to build a safe e-services ecosystem. An important part of this ecosystem is flexibility and the ability to integrate its different parts, while improving e-services and allowing government systems to grow.
When Estonia started building our information society about two decades ago, there was no digital data being collected about our citizens. The general population did not have the internet or even devices with which to use it. It took great courage to invest in IT solutions and take the information technology route.
Here are some of our best e-solutions that have led to Estonia becoming one of the world’s most developed digital societies.
They inspire global policy makers, political leaders, corporate executives, investors and international media with the success story of e-Estonia and build links to leading IT-service providers.
Successful countries need to be ready to experiment. Building e-Estonia as one of the most advanced e-societies in the world has involved continuous experimentation and learning from our mistakes. Estonia sees the natural next step in the evolution of the e-state as moving basic services into a fully digital mode. This means that things can be done for citizens automatically and in that sense invisibly.
Find out more resources and best practices on: https://e-estonia.com/