Senior UX & Product Designer

I design digital products where business complexity meets human usability.

With more than a decade working across web applications, enterprise platforms, and digital products, I specialize in translating complex systems into clear, usable experiences. My background combines UX strategy, interface design, and web engineering, allowing me to collaborate effectively with executives, product managers, and development teams.
My approach is pragmatic: good ideas are not enough
— they need structure, validation, and execution.

Skills

Throughout my career I have worked with startups, NGOs, and multinational organizations across the Americas and Europe, helping them design digital platforms that support real operations: data workflows, decision dashboards, content ecosystems, and scalable digital services.
Product & UX Strategy
  • Product discovery and problem framing
  • UX strategy aligned with business objectives
  • Information architecture for complex systems
  • User journey and service design
  • Stakeholder workshops and alignment sessions
  • KPI definition and product success metrics
Experience Design
  • Interaction design for web applications
  • UX research synthesis and insight mapping
  • Wireframing and rapid prototyping
  • Design systems and component libraries
  • Accessibility and usability optimization
  • Data-driven interface design
Complex Product Environments
  • Enterprise dashboards and internal tools
  • Data-heavy applications and workflows
  • CMS platforms and publishing systems
  • SaaS product interfaces
  • Multi-role permission systems and workflows
Technical Foundation
  • HTML, CSS, JavaScript
  • PHP and modern web stacks
  • SQL database architecture
  • API-driven interfaces
  • Performance and scalable front-end architecture

Having a development background allows me to design solutions that are realistic to build, reducing friction between design and engineering.

Leadership & Collaboration
  • Cross-functional collaboration with engineering teams
  • Strategic planning and product roadmaps
  • Stakeholder communication and alignment
  • Agile environments and iterative delivery

Consuelo Concepción María—known as 'CoCo' to her favorite human servants—is the true boss who sets the work hours. When she curls up on the studio chair, it's officially quitting time!

Journey

My career started in the early days of the web, experimenting with simple HTML files and building small websites for local businesses. That curiosity quickly evolved into a long-term professional focus: designing digital products that solve real problems.

Over the years I expanded from interface design into product thinking and systems design, working on projects that required coordination between multiple stakeholders, teams, and technologies.

Key milestones in my journey include:
UX & Product Design
Independent Consultant
Latest project Widu

Working with startups and organizations to design digital platforms, SaaS tools, and high-impact websites. My work includes product discovery, UX architecture, prototyping, and collaboration with development teams. 

Project Manager
AMBERO Consulting Gesellschaft mbH.
San Salvador

Led strategic planning initiatives, developed operational frameworks, and coordinated multidisciplinary teams under the Capacity WORKS methodology. This experience strengthened my ability to work with complex organizational structures and decision-making processes.

Work with International Organizations and Companies
AMBERO Consulting Gesellschaft mbH.
San Salvador

Collaborated with NGOs, research organizations, and corporations across Central America, the United States, and Europe, designing digital platforms that support communication, research, and operational workflows.

These experiences shaped my profile as a designer who not only crafts interfaces but also understands systems, stakeholders, and long-term product strategy.

more experiences
If you'd like to know more about my experience or education, feel free to request my resume by sending an email to osvaldo.osorio@gmail.com

Methodology & Approach

Designing digital products requires more than creativity. It requires structured thinking, validation, and iteration.  My framework integrates UX research, product strategy, and rapid experimentation.
01
Concentration — Problem Definition

Before designing anything, I focus on understanding the core challenge.

Activities:

  • Stakeholder interviews
  • Product goals clarification
  • Mapping constraints and opportunities
  • Defining the primary problem to solve

This phase ensures the team is solving the right problem, not just building features.

02
Actionables — Structuring the Work

Once the problem is clear, I translate strategy into practical steps.

Activities:

  • Product requirements definition
  • User flows and architecture
  • Feature prioritization
  • Roadmap and milestone planning

This stage transforms abstract ideas into structured execution plans.

03
Observation — Research & Insight

Good design decisions are grounded in evidence.

Activities:

  • User research synthesis
  • Competitor and market analysis
  • Behavioral patterns and workflow analysis
  • Usability feedback loops

This phase allows us to validate assumptions and uncover opportunities that may not be visible at first glance.

04
Solutions — Design & Validation

Finally, insights become tangible product solutions.

Activities:

  • Wireframes and prototypes
  • Interface design and design systems
  • Usability testing
  • Iterative product refinement

The goal is not only to design something visually appealing but to deliver solutions that scale, adapt, and support real business operations.

  • "
    Osvaldo has been an invaluable member of our extended team on numerous projects, consistently delivering outstanding and compelling design solutions for our clients. His creativity, dependable expertise, and impeccable execution have impressed both our team and our clients across various industries. Osvaldo is a go-to partner for our team!
    Jorge Martínez - C+R Research
    Jorge Martínez-Bonilla
    Senior Vice President
    C+R Research, Michigan, USA
  • "
    I have worked with Osvaldo for over 15 years, and his understanding of tone and style in the social sector is unmatched. The web solutions he has provided have been key to the success of our foundation's outreach and accountability efforts. His professionalism, constant availability, and ability to offer timely support make him an ideal partner.
    Melody Salinas - FUSAL
    Melody Salinas
    Institutional Relations Manager
    FUSAL, El Salvador
  • "
    I've worked with Osvaldo for 15 years, and I trust deeply in his creativity, versatility, and strategic approach. No matter how complex or simple my ideas are, he turns them into successful projects. His clear and collaborative process always makes me feel involved in the process and satisfy the project request.
    Diego Echegoyén Rivera - El País Que Viene
    Diego Echegoyen Rivera
    Escritor y Fundador El País Que Viene
    El País Que Viene, El Salvador

Ready to get started?

Good ideas don’t need wings—they need structure. Let’s talk about your product, get a free consultation, and map a clear path forward.
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